1 reviews | Active since May 2025
Complaint against We Buy Cars, and their misrepresentation of faults on their vehicles
This guys said they will call, but I don't know what for, yet when they call they just let the phone ring twice, and then drop the phone so that they can claim that they called and you did not answer. This really confirms that the misrepresentation may very well be from WeBuyCars side, as they are the ones who hide certain faults from the unsuspecting customer, with the hope of maximizing profit, and unwillingness to fix any faults you may identify - as a cash paying customer (because they do fix faults for the bank financed clients and the ones labelled A). This thing is simple, if We Buy Cars was serious about customer service and making an effort to avoid the repetition of the previous controversies where they had to settle to refund aggrieved customers, then they would commit to seamlessly fix any faults that their Inspectify report failed to disclose. Why would it be a struggle for them to do that, instead they try to hide behind their Ts & Cs with the false hope that those absolve them from abiding to the legislated Consumer Protection Act - they can't draft Ts & Cs that are prejudicial to the customer, that are entirely favoring them - that is an illusion that we need not take lying down.
