SG
Siphokazi G

1 reviews | Active since Oct 2022

20 Oct 2022, 11:32

Complaint

I bought car at We Buy Car on July after I ask them to keep for a week, I will come to fetch it and so long they can do quote for all damage, the quote I received has gear mounting, etc which I sign for not clutch damage was not included . On the day I fetched car it didn't make to home due to clutch damage, I called towing service to take it home because their business where close. On same day I send WhatsApp massage to sales man he never respond, following day I called We buy car they said is on complaint site they will call me on Monday, I received call form them, they ask me to send quote, Kilometer to assist me . After I did the second quote include clutch to same mechanic he ask me who going to pay for clutch because he didn't find any clutch problem and remember he has partnership with We Buy Car, after I call owner of mechanic I received quote with clutch repairs I send to We Buy Car for so long I never receive respond until I go again to them, they said ; they wont assist me I sign for that as it is, My contract was browsing on their Tablet and I sign for last Report from Dekra was gear mounting and etc not Clutch damage so now they send to e all information which was browse I know, explained to me and sign last page which tell damage in the car now my understanding they hide some information of Dekra you will find out when you drive car what is the problem and it means if we don't know nothing about car we can buy Toys because that car is at home seems than. so what I we Buying???? I am unhappy customer pay lot of money for Toy

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Replies (1)
SG
Siphokazi G's update20 Oct 2022, 20:31
Reviewer Update
Unfortunately to me is not close until you take your car and give my money back