CC
Candice C

1 reviews | Active since Sept 2016

07 Jul 2021, 15:53

CLEAR DEKRA REPORT - CAR BROKEN 4 WEEKS LATER!!!!!!

Visited the Brackenfell and Montague Gardens branches. Viewed several cars and then settled for a car thats Dekra report was CLEAR. The sales consultant even said that this was a good buy. Within the first few days, noticed that i have to put in water every 2 days. Also noticed a oil leak. 4 weeks later, a coolant warning came on and i took the car to a mechanic same day. Suddenly was hit with a R30 000 account due to oil leaking, cylinder head needing to be overhauled, oil in the water pump. When i bought the car, the engine area was so clean and coupled with the clear Dekra report but a few days later the engine area had oil all over and the ground has leak marks on it. When we took it for a test drive the car didnt want to start which the sales consultant chalked down to the car standing for a while, but this has not changed. The car struggles to start EACH AND EVERY time. Webuycars has yet to call me back and attend to the complaint i have logged. THIS HAS BEEN THE WORST EXPERIENCE SO FAR

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply09 Jul 2021, 09:31
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards