Charged for Licencing but registered the car myself - Awaiting refund

<p>I bought a car at We Sell Cars last year November. I was told to licence my car on my own even though the licencing fees were charged and appeared on my loan agreement contract. I was promised a refund after doing the process. I did the registrations and road worthy test and sent the documentations to the sales agent who sold me the car. It has been over a month since he told me the transfer will be done "tomorrow". I called him again last week and he said he did not know the transfer was not done yet and again promised to sort me out latest "tomorrow". Again it has been days since I waited for feedback and nothing. I sent him a message over the weekend informing him I have not received my money and that should he not attend to me I will bring my matter to this forum. He did not acknowledge receip of my message or respond anyhow. Why should we be made to feel unimportant after the deal has been sealed? Shouldn't we continue to be treated fairly as clients even after We Sell Cars has already benefited from us? It is just not fair</p>