MG
Meagan G
1 reviews | Active since Jan 2023
13 Jan 2023, 06:39
Chante Bronkhurst @ Brackenfell Branch
***********, slow and unprofessional does not begin to describe my experience with We buy cars and the impression left by Chante Bronkhurst from the Brackenfell branch.
After resubmitting the same documentation more than four times (as per her request) all of this was for nothing as the car ended up being sold to someone else.
Which would be okay if my expectations were managed and emails responded to from the onset in order to make the client feel involved in the process.
@ChanteBronkhurst please see links below to help with customer etiquette
- https://10web.io/blog/manage-client-expectations/ - https://www.indeed.com/career-advice/career-development/customer-service-emails
Helpful (0)
Replies (2)0
Replies (2)Webuycars.co.za's replyOfficial
13 Jan 2023, 08:03Dear Meagan,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply13 Jan 2023, 08:03
Official
Dear Meagan,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's replyOfficial
23 Jan 2023, 13:05Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly.
We regard this matter as closed.
Regards
Webuycars.co.za's reply23 Jan 2023, 13:05
Official
Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly.
We regard this matter as closed.
Regards
