1 reviews | Active since Apr 2020
Category A Platinum Vehicle Issues
1. We Purchased a VW UP online from the East London Branch on The 25th of March and The Car was Marked as A Catergory A Platinum Rated Vehicle. We Were Advised by The Sales Person that the Car Battery Needed to Be Charged Due to Standing which we understood However Since We Got The Vehicle it Is Now Failing To Start and The Battery Centre advised that the Battery Needs to Be Replaced and we Have sent through all the Docunentation as Requested with The quotation from the Battery Centre and Now We are Being Sent from Pillar to Post and Have to Make Alternative Means while we have a New Car
2. The Vehicle was Advertised to Have a Spare Key and only 1 key was Received, we were were advised to make a quotation at our nearest VW Centre which we did and sent and Now there is No Feedback
Would you please just assist us otherwise everything else is Lovely with The Car
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.