1 reviews | Active since Oct 2017
Car still registered in my name to weeks after the deal has been concluded
The agent that bought y car was excellent, but their back office process however is shocking. I sold my car on the 10th October to We Buy Cars, all the paper work was signed t time of sale.
When I tried to register my new car (10 days later) I was told that the car was still registered in my name. I called and spoke to their NATIS person last week Tuesday 17 /10/2017 who said it had to go to JHB and they would let me know once they had transferred the vehicle out o my name. As yet I have heard nothing . Do I go and sit in the que at the traffic department or continue waiting???
Hi Andy,
Thank you so much for making us aware of the situation. I will follow up for you and revert back as soon as possible.
I truly apologize for the inconvenience caused,
Warm Regards,
Anet de Kock
Social Media Coordinator
Hi Andy,
Thank you so much for making us aware of the situation. I will follow up for you and revert back as soon as possible.
I truly apologize for the inconvenience caused,
Warm Regards,
Anet de Kock
Social Media Coordinator
Hi Andy,
Thank you so much for all the information. I have sent it through to the relevant department and will follow up again this morning. I will revert back as soon as possible.
Warm Regards,
Anet
Hi Andy,
Thank you so much for all the information. I have sent it through to the relevant department and will follow up again this morning. I will revert back as soon as possible.
Warm Regards,
Anet
Hi Andy,
Kindly find that I have received feedback with regards to your complaint.
Due to the fact that the Licence Disk expired at the end of August, the vehicle could not be dealer-stocked. We are currently in the process of sorting this out for you, but unfortunately, these things take time. I can only guarantee you that it will be sorted in due time.
I have asked the relevant department to keep me updated and I will revert back as soon as the vehicle has been dealer-stocked.
Warm Regards,
Anet
Hi Andy,
Kindly find that I have received feedback with regards to your complaint.
Due to the fact that the Licence Disk expired at the end of August, the vehicle could not be dealer-stocked. We are currently in the process of sorting this out for you, but unfortunately, these things take time. I can only guarantee you that it will be sorted in due time.
I have asked the relevant department to keep me updated and I will revert back as soon as the vehicle has been dealer-stocked.
Warm Regards,
Anet