F
Fumani

1 reviews | Active since Dec 2022

18 Apr 2023, 11:09

car registration and warrent problems

I bought a car in December and I was told that I would get a new vehicle registration in January because the DMV is closed, now in April still haven't gotten the vehicle registration and the current one expires next month. I called them they told me to do a Dekra report which they paid for it but the car didn't pass the inspection because of an oil leak when I notified them "We buy cars" I was told they won't fix it because I had been using the car for three months so is my fault the car has a leak.

when I try to claim via warranty that I got when I bought the car I was told my warranty is inactive because we buy cars did not pay which was surprising because when I purchased the car, I also bought a 2 years warranty

I've been following up with them for more than two weeks to 3 weeks and still no help.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply18 Apr 2023, 11:15
Official
Dear Fumani

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards