1 reviews | Active since Jun 2018
Car papers webuycars
I bought a car on auction in the 18th of April 2018, was told that the paper won’t be ready and will be sent through Postnet in a few days, in a few days I received a sms that the papers are ready for collection. I sent several messages for the papers to be sent through Postnet the Glen, received a reply requesting the car registration number. After giving the numbers to Thabo M the agent at webuycars, he promised to send the papers. When I didn’t hear anything back from them I sent more messages requesting the papers. I have not had any replies or paper to date, it’s now the 5th of June 2018. I really need help in this matter. Kind regards Alice
Hi Alice,
Thank you so much for making us aware of this situation. Kindly find that we will investigate the matter and revert back with feedback as soon as possible.
Kind Regards,
Hi Alice,
Thank you so much for making us aware of this situation. Kindly find that we will investigate the matter and revert back with feedback as soon as possible.
Kind Regards,
Hi Alice,
Please allow me to apologize for the inconvenience you have experienced.
We can assure you that we have addressed the issue and that this incident will be escalated and the necessary steps will be taken to ensure this does not ever happen again.
We do however trust that all is in order with your vehicle documentation, and you are welcome to let us know if you require any further assistance in this regard.
Again, we truly apologize for the inconvenience.
Regards,
Hi Alice,
Please allow me to apologize for the inconvenience you have experienced.
We can assure you that we have addressed the issue and that this incident will be escalated and the necessary steps will be taken to ensure this does not ever happen again.
We do however trust that all is in order with your vehicle documentation, and you are welcome to let us know if you require any further assistance in this regard.
Again, we truly apologize for the inconvenience.
Regards,