1 reviews | Active since Apr 2010
Car issues
I bought a car from the buy cars at the Dome on the 6th of June 2025.
I brought these issue to their attention that I have been experiencing with the car since the first night I had it. I spoke with the agent over the phone and also sent him messages to report the problems, but each time he promised to get back to me, and I have not received any response till today.
The main issues I’m facing are as follows: - The car does not turn off properly. - At times, it does not want to start. - The hazard lights activate on their own.
I also informed the agent that I am from Cape Town and needed to drive the car down there, and he assured me this would be fine.
After arriving in Cape Town, I took the car for an assignment, and several additional issues were discovered that were not mentioned in the Dekra report. To date, I am still awaiting answers from We Buy Cars regarding these matters.
The following issues were identified: - Right front shock mounting (stopper) completely worn; the shock is dropping out of place when the vehicle is lifted off the ground - Control arm bushes slightly worn. - Lower ball joints have slight cracks but show no play at this time. - Incorrect battery fitted (an AGM battery is needed; please refer to AutoLek for the reverse park sensors). - Cabin filter cover is missing. - Battery hold-down bracket is missing.
Only two issues where mentioned on the delta report. They Dont return my calls since now am down in cape town.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
