Car Ads does not match

I bought my 2011 Ford Fiesta last year from WeBuyCars Montague Gardens branch. The sale was good, had an issue or 2, which my Salesperson sorted for me. My experience in buying a car is fine. What bothers me is the finer details.

When I bought my car, stock #42FA05123 the car post (Ad) stated that the car has a full-service history as well as spare keys. The car even came with a Free roadworthy voucher. My concern is that till date, I was told that there's no spare key and that they are not able to find the Service history.

With the current mechanical warranty in place, I need my Service History!! Please have someone contact me and provide me with this information.