lM
lebogang M

1 reviews | Active since Jul 2021

23 Jul 2021, 10:17

Cancel the deal

I bought a car from we buy cars PE branch, and I’ve collected the car on the 15th of June 2021 in one of the Gauteng’s branches. I have not received my car registration to date. I have inquired with your finance department and they referred me to the registration department. I have sent the numerous messages and even phoned them a couple of times but every time they request that I should give them more time and even promise to update me, but they never do unless I request an update. I think I have given them more than enough time, It’s been more than one month since I’ve collected the car. I have bought this car but I can’t use it because it’s not registered under my name. I don’t even have proof that the process to change the car to my name has been initiated, should the police stop me (and this is a risk I don’t want to take therefore I don’t drive it). I feel like I’ve parked a ****** car in my garage. Is there any way I can get out of this misery? Can you collect this car and cancel everything. If there’s a fee I need to pay, I’ll pay it. I’ll also go to the bank to cancel every thing before they start debiting my account. I’ll go to the bank this afternoon.

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply23 Jul 2021, 10:20
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards 
lM
lebogang M's update23 Jul 2021, 13:23
Reviewer Update
It's really unfair to pay for a car i can't drive.