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Franco B
1 reviews | Active since Jul 2011
20 Feb 2023, 11:29
Buy now, wait forever to get what you paid for.
I purchased a vehicle through Webuycars Richmond. The FNI and Sales person was very helpful, but I have a massive issue with the customer service of the rest of their staff. I had to wait close to 2 weeks for my R5000 holding deposit to be refunded. Policy states 24-48 hours and I had to keep following up or nothing gets done. This now, a month after paying for license and registration, I am still waiting for my license plates and vehicle's license. Their service and communication is abysmal! They claim they had sent an sms, but nothing was received my side.
Helpful (0)
Replies (4)0
Replies (4)Webuycars.co.za's replyOfficial
20 Feb 2023, 13:15Dear Franco,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply20 Feb 2023, 13:15
Official
Dear Franco,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
FB
Franco B's updateReviewer Update
02 Mar 2023, 15:47Someone phoned me and asked me what happened.. That was the last I hear of them. HORRID SERVICE!
FB
Franco B's update02 Mar 2023, 15:47
Reviewer Update
Someone phoned me and asked me what happened.. That was the last I hear of them. HORRID SERVICE!
Webuycars.co.za's replyOfficial
09 Mar 2023, 09:50We have requested that you be contacted just now and will follow up soon.
Webuycars.co.za's reply09 Mar 2023, 09:50
Official
We have requested that you be contacted just now and will follow up soon.
FB
Franco B's updateReviewer Update
14 Mar 2023, 08:57Let's go.. Next week will be 2 months. STILL NOTHING
FB
Franco B's update14 Mar 2023, 08:57
Reviewer Update
Let's go.. Next week will be 2 months. STILL NOTHING
