NM
Nontsikelelo M
1 reviews | Active since Apr 2018
21 Dec 2021, 09:07
Bunch of ********
Bought a car at silver lakes branch from Mike , went to fetch the car on the 11th of Dec , the car couldn’t even reach a petrol station which is not even 2km away, nothing about the car was okay , the report given was misleading and I immediately took the car back and asked for a refund … till today I’m yet to receive my refund , the sales person Mike , his manger Glen , the Twitter page representative, customer care , all of them are useless and it’s starting to look like a **** …
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Replies (3)
Webuycars.co.za's replyOfficial
21 Dec 2021, 09:15Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards
Webuycars.co.za's reply21 Dec 2021, 09:15
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards
NM
Nontsikelelo M's updateReviewer Update
21 Dec 2021, 19:09I am still not happy with this complaint , I want all the invoices refunded , R750 for the battery and R300 for petrol …. All were sent with the cancellation form …. Please don’t make me involve my attorneys . This is a matter of principle , do right by your customers and be compliant as a registered entity
NM
Nontsikelelo M's update21 Dec 2021, 19:09
Reviewer Update
I am still not happy with this complaint , I want all the invoices refunded , R750 for the battery and R300 for petrol …. All were sent with the cancellation form …. Please don’t make me involve my attorneys . This is a matter of principle , do right by your customers and be compliant as a registered entity
Webuycars.co.za's replyOfficial
22 Dec 2021, 08:29Good Day Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email. We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly. Best regards We Buy Cars
Webuycars.co.za's reply22 Dec 2021, 08:29
Official
Good Day Thank you for bringing your concern to our attention. This matter has been investigated and feedback has been provided to you accordingly via email. We regard this matter as closed. Please feel free to lodge your complaint with the Motor Industry Ombudsman, they are an independent body rendering their service free of charge. We Buy Cars will honor their recommendations accordingly. Best regards We Buy Cars