SJ
Sazi J

1 reviews | Active since Oct 2021

30 Oct 2021, 07:23

Bought a vehicle and now selling it back

I bought a VW polo in July 2021 at we buy cars in Germiston. They said the car has a problem with the power and I was cool with that because they said we can fix it. I could not fix the problem with the power because of financial issues but I did take the car to VW in Melrose for service wich costed me R1000. This month I contacted we buy cars offering them an amount to buy the car back. A guy by the name of Morne Hattingh came to evaluate the car and said he will get back to me after his superiors have offered a price. The following day, I got a whatsapp message telling me that they can't buy a car like that, I informed them that I bought the car from we buy cars in that condition. How can you sell me a car in that condition and when I sell it back to you, you are telling me that the engine needs to be 100% before you buy it? I had to constantly follow up with Morne not answering calls and answers on whatsapp when he feels like.

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Replies (3)
Webuycars.co.za
Webuycars.co.za's reply30 Oct 2021, 09:17
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards 
SJ
Sazi J's update30 Oct 2021, 10:29
Reviewer Update
Looking forward to your response.
SJ
Sazi J's update30 Oct 2021, 10:31
Reviewer Update
Car service was around R13000