FN
Freddie N

1 reviews | Active since Nov 2016

21 Nov 2023, 08:16

Beware of Webuy Cars and Wesbank

i bought a mini cooper, JRV picked up that the steering is damaged and need replacement, on numerous times we asked the Salesman if the steering was replaced and i was assured it was done by Jrv, we asked many times about this and was told it was done, took delivery of the vehicle that same day i noticed that there is something major wrong with the steering, communicated with Shaquell and Shaun both said they will get back to me, i called the workshop in this regards i have on black n white that they never have changed / worked on the steering, i was **** to by webuycars, then Shaquell said oh he cant get hold of the workshop, everytime i get told the quote is at the manager and he needs to approve the quote for steering, its 2 days now manager have not approved the quote yet, ALL I WANT IS THE STEEING TO BE REPLACED, I also noted that the fan kicks in imm when you start the vehicle, please sort this out

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Replies (3)
FN
Freddie N's update21 Nov 2023, 08:21
Reviewer Update
also we requested the managers number to get quote approved, Shaquell refuse to give the managers number to me, if wbc cared the manager wuld have called me
Webuycars.co.za
Webuycars.co.za's reply21 Nov 2023, 08:51
Official
Dear Johan

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply22 Nov 2023, 10:37
Official
Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards