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Dudu M

1 reviews | Active since Oct 2019

13 Dec 2023, 17:00

Best employee Amanda Fourie

I bought a Jeep Compass 2015 2.0 on 11 July 2023, two days later the vehicle gave me problems the engine light illuminated and it lost power completely, I contacted the branch Springfield and they arranged to tow it on a flat bed because it was not drivable it wouldn't go past 30km/h. The problem continued even after they took it to their own workshop to have it fixed, that is until I wrote a concern on their website and a lady by the name of Amanda Fourie got my case . We agreed that I take it to Jeep needless to say the vehicle stayed there for over 2 months, they couldn't find the part which was the Throttle body all in all I had enough, I was already paying for 2 months installments for a car that was not with me or using. But she did not give me any hassles when I told her I have been patient enough, I need the finance contract to be canceled. She did cancel it and my full deposit was paid back to me. I can only truly thank Amanda for her assistance, efficiency, professionalism and empathy, I can only hope that Webuycars keeps such employees and realize the amazing value they bring into their company. The way she handled this case made all the difference, the 5vstars are for her only.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply14 Dec 2023, 09:49
Official
Hi Dudu

Thank you for the lovely review!

Kind regards