Best and Worst experience!

Best and worst experience! I bought car in June 2025 category A, I received the best service from Alex WBC Silver Lakes, received calls, emails etc. from customer service to rate my experience. 3 months later, the car had a mechanical failure, I logged a query with them, that is where everything changed. I had to call and chase up on the updates, left messages, and sent emails almost everyday just to get an update. To this day I haven't received any call requesting feedback about my experience like they did when I went to buy the car. When they want your money they treat you very well until there is an issue. I was lucky enough that the car was still within the 6 months and I was able to return it and received the refund. I had to remind them to collect their spare key as I didn't want anything to do with them anymore. I was instructed to leave the keys at the nearest branch. When I got there they didn't want to take the keys as they needed whatever number or code.. when I called the sales person Alex, he dropped my calls, I sent him a message, he never bothered to respond. This was a lesson for me. Buy cars there at your own risk. If you want a car rather buy at the dealer that specializes in that brand of car, if you want a Toyota go to Toyota.. its not worth it, rather pay extra for peace of mind.