WP
Wj P

1 reviews | Active since Mar 2019

01 Mar 2019, 18:58

Being ignored

After receiving your offer on 25 Feb 2019, I submitted my request immediately and was contactedby your PE branch on the same day. Realising that Bloemfontein is 300km closer to my location, he diverted the request to the Bloemfontein branch. After following up on 27 Feb and 28 Feb I have been informed that the request has crossed their desk 3 times, but no one has phoned me to make an appointment. It is now been a week without action. Who do I contact now?

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply04 Mar 2019, 08:58
Official
Hi Wj, 

Thank you for making us aware of this situation.  We truly apologize for any inconvenience caused to you. 
Kindly find that our Buying Manager has arranged that you are contacted as soon as possible for an appointment. 

Should you require any further assistance, please don't hesitate to let us know. 

Warm Regards,