1 reviews | Active since Jul 2020
Be very careful when buying a car from Webuycars
We urgently had to buy a car, for my son in 2019, because my wife’s Multiple Sclerosis (MS) suddenly got very bad and she therefore could no longer drive my son to school. She had an accident because her right leg stopped responding (MS), therefore we needed to get a car for my son urgently. We heard many positive reviews about Webuycars for some time and decided to buy a car from Webuycars. We have also referred many people to Webuycars before. We bought a car for my son for R 32,950 and as at ***2, we have spent another R 58,242.68 on the car, but this car is still cutting out and having some issues. The car has basically been rebuilt, except for some minor things. The engine had to be overhauled, new clutch, new Cv Joints, clutch, tyres, etc. The R 58,242.68 over and the above the original cost price; represents only the invoices that I could find, some cash invoices were lost. This review is to apologize to all the people, that I have referred Webuycars to in the past; I am very sorry about that. I did send through my complaint to Webuycars, during August already. The Webuycars consultant, requested all the invoices that we have spent on repairs. I send them all the invoices shortly after the request. The Webuycars consultant, said that a complaint typically takes 4 to 5 working days. Two weeks later still no answer and the consultant answered, by saying; that it took a long time to get all the paperwork. Another 3 weeks later and I have send the Webuycars consultant an email stating that I will be uploading a complaint to Hellopeter and this time I received no response. There is a saying that when you don’t answer, it also suggests an answer! Webuycars is registered with Miosa, the ombudsman for the car industry. If you are fortunate enough to get feedback about your complaint; you can submit your complaint to Miosa. In general, I will advise everyone buying a secondhand car in South Africa; to take the following people with you: 1. A mechanic, to make sure that the car’s engine is in good condition and to ensure that the car is not leaking any oil. 2. A suspension specialist to ensure that the car hasn’t been in any serious accident/s before 3. A panel beater and spray painter, also to ensure that the car hasn’t been in any serious accidents 4. Check that car’s tyres have run down evenly, if not; it could also indicate that the car has been in a serious accident. 5. Obtain a list of the minimum requirements to get a car registered for a roadworthy. Take the checklist with you; when you go shopping for a car. Check all those things on the list, for every car you are interested in, or get someone else to do it for you (mechanic, panel beater & spray painter, suspension specialist etc). This is your best chance to buy a car in a reasonable condition. Remember, that your chances are very slim that you will buy a car and not have to spent extra money on fixing minor things, but you must not have to rebuilt the car. A reasonable maximum amount to spend extra on a secondhand car, is about R 20,000 (this amount will obviously differ depending on the type of car you are interested in). Some cars's spare parts are very expensive, and some are a lot cheaper.
