rC
ryan C

1 reviews | Active since Aug 2014

24 Feb 2023, 14:40

Be very careful buying from we buy cars and trusting the Dekra

Buyers beware of this company. They boast a Dekra report that states what is wrong with the car, but do not trust the Dekra report blindly. It's important to have the car inspected closely by external sources before making a purchase. I bought a car thinking that only the items listed on the Dekra report were wrong, but several other issues were not listed. The speedometer doesn't work and was tampered with, as confirmed by a reputable company that did a fault report on the car (which I had to pay for). It's likely that the car has way more mileage on the clock than stated. Additionally, an ******* conversion was done on the rear axle, which is very dangerous. The company ignored my complaints and basically said that since I paid cash, they are not liable. I am now stuck with a car that cannot be put in my name or fixed. This is a total ****."

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply25 Feb 2023, 13:53
Official
Dear Ryan,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
rC
ryan C's update27 Feb 2023, 12:16
Reviewer Update
and what is the feedback?
Webuycars.co.za
Webuycars.co.za's reply28 Feb 2023, 08:55
Official
Good Day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards