sN
samuel N

1 reviews | Active since Oct 2019

02 Mar 2021, 14:44

Baught a car havent been given any of the car's paperwork

i bought a car at we buy cars on the 6th of February 2020 the car is fine no problem with it the sales person helped me buy was instructed to deliver the papers to Pretoria and he didn't been sending emails and calling and continuously being told that they will make a plan and its been a month now all the emails i sent have not been responded to i asked customer care if i don't call i don't get any feedback from them so i took the car back and i don't want it anymore as I'm not the owner and title holder of the car so i took it back been asking for my refund nothing is happening i gave them the invoice and all the paperwork that was given and the car till today no feedback was given or my hard earned money hasn't been returned to me the owner of the money i cant drive or insure the car so please just give me my money i will buy elsewhere now please send my money back.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply03 Mar 2021, 07:21
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards 
sN
samuel N's update03 Mar 2021, 10:03
Reviewer Update
Good Day
I don't need to talk to anyone or any investigation kindly give my money back ill buy somewhere else its as easy as that please there is a lot of dealerships that knows what is customer service and keep their word so I'm done.