1 reviews | Active since Apr 2012
**** & BAD SERVICES
Service from the sales person (floor) was outstanding, Prince was communicating all the way as well as Elri the F&I lady. but things took a BIG turn when Elri was not in the day of the collection and signing documents and from Elri's side is understandable, no ones plans to be sick or to have family issues to attend to. Hoever communication was not there then that evening and in the morning and I travelled all the way from Kimberley to Centurion. Apparently Elri's take over was Chane Bester, worst service and bad attitude from her, a real white superiority mentality she has. At some point she told me to leave and cancel the deal. Point number two car is sold at 46000 KM but `by the time of collection the vehicle was on 50000 KM what happened to the 4000 KM, did the car drive itself? documents also says 46000KM. F&I CHANE BESTER needs to go for a diversity training and customer care or retail operations courses not only the FIAS. This is not the only platform this will be published. Even odometer pics from the car on floor are different from what is written on the contract and policy documents
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
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Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
