NM
Nothile M
1 reviews | Active since Dec 2011
06 Jun 2023, 09:02
BAD SERVICE - Refund my Reservation fee
I paid a reservation fee of R10 000 for a vehicle at The Dome branch. It has been a battle to get my money refunded to me. Car agent doesn't responds to texts and Customer Care keeps you on hold until call cuts off. I WANT MY MONEY BACK.
Helpful (0)
Replies (3)0
Replies (3)
Webuycars.co.za's replyOfficial
06 Jun 2023, 09:15Dear Nothile
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply06 Jun 2023, 09:15
Official
Dear Nothile
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
NM
Nothile M's updateReviewer Update
08 Jun 2023, 15:18So I recieved the generic response above. No call or further feedback from the branch to tell me when I get expect my money???
Oh....off course silence from their agent as well. What is happening at the branch???
I want my money and don't understand why I have to jump through hops to get. I need someone to contact me by end of day 9th June 2023; with a resolution to this matter.
Oh....off course silence from their agent as well. What is happening at the branch???
I want my money and don't understand why I have to jump through hops to get. I need someone to contact me by end of day 9th June 2023; with a resolution to this matter.
NM
Nothile M's update08 Jun 2023, 15:18
Reviewer Update
So I recieved the generic response above. No call or further feedback from the branch to tell me when I get expect my money???
Oh....off course silence from their agent as well. What is happening at the branch???
I want my money and don't understand why I have to jump through hops to get. I need someone to contact me by end of day 9th June 2023; with a resolution to this matter.
Oh....off course silence from their agent as well. What is happening at the branch???
I want my money and don't understand why I have to jump through hops to get. I need someone to contact me by end of day 9th June 2023; with a resolution to this matter.
Webuycars.co.za's replyOfficial
28 Jun 2023, 08:07Dear Nothile
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply28 Jun 2023, 08:07
Official
Dear Nothile
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Our sincerest apologies for the delay.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards