MH
Mr H

1 reviews | Active since Jun 2012

27 Aug 2021, 08:56

Bad service , No regard for POPIA act , no update or feedback

Went online , completed my details , received a phone call explained i have the car for a 4 days now i saw a new car at Reeds , received an offer of 45k , I then got a call from Chris the buyer, I explained to him i paid 50k for the car so he told must send proof of payment which i did, He then wanted a sales contract which i handed in to the registration department when i did the ,lic and registration and change of ownership , then he wanted me to get the previous owners contact details , Why do i need to do all this if your offer is just 45k , i whattsapp him to ask if they still going to buy the car , up until today i have not received any response from them , this is really bad service , Now that other car is sold !!! POPI ACT GUYS I CANNOT SHARE INFO ABOUT THE PREVIOUS OWNER WITHOUT HIS CONSENT !!! Very Bad service Chris

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply27 Aug 2021, 11:33
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards 
MH
Mr H's update01 Sept 2021, 10:17
Reviewer Update
So , the call centre lady promised they Buyers Manager would call me within 24 hours om Friday , its 5 days later no call no resolution , i hope my story gets shared with 10 people so that they can each tell 10 people and that 100 people each tell 10 people ......Very bad service Webuycars #wedontbuycars