1 reviews | Active since Sept 2023
BAD SERVICE FROM WE BUY CARS
I bought a KTM motorcycle in March 2023 at the Polokwane branch. With the purchase I requested the salesman to make sure that the motorcycle does have a full service history as it was advertized as such, the sales person agreed that he made sure of the service history. I requested a service on the vehicle too, before delivery as this was very important to me. After the vehicle was transported to the Port Elizabeth branch and I took delivery of the bike I realized that there were not even 1 service documented in the service book. I requested We Buy Cars PE to sort this out because I bought a bike with a full service history according to their ad. After about a month I received the service book from We Buy Cars PE and it now had the service that I paid for with purchase documented in the service book. I contacted KTM and according to them the bike only had 1 service at just over 1000km but not one yearly service as supposed to have. I reported this matter to We Buy Cars PE and they also investigated the matter and agreed that there was a problem as the bike was sold with service history but did not have. Up to today I had no response from them and are paying the instalment and insurance on a bike that I am not using due to the uncer*****y with We Buy Cars.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
