MS
Musa S

1 reviews | Active since Dec 2012

06 Nov 2020, 06:38

Bad Service. From mangement to ground stuff

I recently visited the JHB South branch to buy car. The stuff there did not give me any attention. I tried getting assistance from this consultant who was very dismissive and did not give me any attention as he sped of on his s******. Then eventually I went to the manager and asked to test drive a vehicle, he gave the run around and then said he was going to get the keys, 15 min later another the manager points another guy(black) at me, I walk a distance to meet that and when I ask the guy about the keys I was awaiting to test drive, the guy tells that the manager said he must ask me "what my problem is".

I got so furious, I felt so mistreated. I definitely won't be going to that branch ever again. It's clear that they have made up their minds on the kinds of people they want to serve. I even asked the manager if I had to beg them to take my money, I've never experience such behavior from a sales team. from management down to stuff. the service is just horrible.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply06 Nov 2020, 08:37
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards