CM
Camelle M

1 reviews | Active since Jul 2022

04 May 2023, 19:28

Bad service!****!

WeBuyCars Port Elizabeth! Bad aftersales!!! No.1 you sold me a car that has much more problems then what you have advised. 2.This was supposed to be resolved 2weeks ago when I was stuck with this car as I logged a damn ticket 39484!I received 1email and sent several mails!! 3.I had to follow up with your pathetic aftersales agent. I called your ccare 3 times already today and the agent busy with case is always on another line & NEVER got back to me. Lastly do not tell me about procedures that NO ONE told me about!! Last I spoke to you yesterday you said you will let me know by end of business yesterday and AGAIN I had to follow up.

How long does it take for your merchnic to give a diagnostic report cause I even gave you a full report!!

I want a full refund of my money tomorrow still!I dont care about your procedures cause I have been inconvenienced enough!

I dont even know who the damn after sales person is thats how bad they are!!!! Get this sorted out I want my money in FULL!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply05 May 2023, 08:31
Official
Dear Camelle

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards