Bad Service and misleading advertising

Item: Webuycars.co.za
Rating: 1
Author: joeman J

Advertised a Tata Superace Bakkie for sale online on Automart. Sent a response of interest on the 10th October. Never received a feedback. Phoned We Buy Cars on the number listed on the advertising on the morning of the 11th October to enquire. The person that answered says that they don't have a listing for that vehicle on their system. on Automart it shows that the listing was updated 13 hours ago and is currently at time of writing still listed. https://www.automart.co.za/cars/tata-super-ace-1-4d-dls-2014-id-***

So how can one advertise, but not have a vehicle. There is somethings about We Buy Cars that is not adding up.

Helpful (0)

Replies (3)

Webuycars.co.za's replyOfficial

11 Nov 2020, 10:27

Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards

Webuycars.co.za's reply11 Nov 2020, 10:27

Official

Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards

joeman J's updateReviewer Update

11 Nov 2020, 10:41

Just an update. The Customer care personnel from We Buy Cars have contacted me and is remedying the situation. Much appreciated.

joeman J's update11 Nov 2020, 10:41

Reviewer Update

Just an update. The Customer care personnel from We Buy Cars have contacted me and is remedying the situation. Much appreciated.

Webuycars.co.za's replyOfficial

11 Nov 2020, 10:42

Thank you for your kind words. We are pleased to hear that you enjoyed your experience with us.

Webuycars.co.za's reply11 Nov 2020, 10:42

Official

Thank you for your kind words. We are pleased to hear that you enjoyed your experience with us.