TH
Thami H

1 reviews | Active since Nov 2025

19 May 2026, 15:12

Bad Service and lost monies

I bought a car with WeBuyCars, a Mercedes ML350 in particular. The car had a full-service history, and I bought with the warranties and all you could possibly buy a car with. The car was bought in June 2025, and it broke down mid-August 2025. From August 2025 to December 2025, I was on my own, until Webuycars settled the car with the bank. During the time of wait, I had to find myself alternative transportation while paying instalment for the car that is not working. The was no support and did not want to refund me monies when I da to pay for the car that is not working. I do not wish to do anything with Webuycars in future, very bad customer care department. Everyone I know that has dealt with We buy cars will have a bad experience.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply20 May 2026, 10:38
Official
Hello Thami,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.