Bad service

Item: Webuycars.co.za
Rating: 1
Author: Ralph F

Bought a vw caddy from the PE branch. Flew all the way from jhb to PE and I was promised vehicle to be ready but I waited until after 2 pm. I was forced to sleep over and left the next day just to have a ****py drive as vehicle was unstable on the road. Got back into jhb and took it to tyremart, hi q and bbt automotive for them to test and see what’s wrong. The shocks, lower control arms, ball joints, tie rod ends etc was busted and I immediately contacted them. Since I complained 23 January 2023 I am still awaiting an answer and I am getting no response from anyone concerning this. How did this vehicle pass road worthy with these faults and I’m reviving the worst service ever from them

Helpful (0)

Replies (3)

Webuycars.co.za's replyOfficial

23 Feb 2023, 09:39

Dear Ralph,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards

Webuycars.co.za's reply23 Feb 2023, 09:39

Official

Ralph F's updateReviewer Update

23 Feb 2023, 10:22

Thanks and hope this can be resolved asap as it’s been weeks now and I want a refund for what I spent to fix this vehicle due to the false roadworthy report

Ralph F's update23 Feb 2023, 10:22

Reviewer Update

Thanks and hope this can be resolved asap as it’s been weeks now and I want a refund for what I spent to fix this vehicle due to the false roadworthy report

Webuycars.co.za's replyOfficial

24 Feb 2023, 11:35

Good Day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards

Webuycars.co.za's reply24 Feb 2023, 11:35

Official