SS
Sydwell S

1 reviews | Active since Apr 2023

14 Apr 2023, 17:10

BAD SERVICE

ALERT ‼️ THIS IS TO WARN YOU ABOUT THIS COMPANY , THE MONEY WE HAVE WORKED HARD FOR TO SPOIL OUR SELVES FOR BUYING THE CARS WE ALWAYS DESIRE TO HAVE ONLY TO TURNED OUT TO BE THE WORST MISTAKE EVER . I AM VERY DISSAPOINTED WITH WE BUY CARS . THE WAY THEY ARE VERY SMOOTH WHEN YOU GO THERE TO BUY A CAR YOU WILL FOOL YOURSELF TO THINK YOU BUYING A VERY QUALITY CAR AS THEY PROMISE IT IS INSPECTED BY DECRA . MY EXPERIENCE IS I BOUGHT A CAR FROM THIS COMPANY THEY ONLY TOLD ME ABOUT A RIGHT FLAT TYER THAT I NEED TO REPLACE I TOLD MY SELF IT WILL BE A MINOR TO DO ONLY TO FIND OUT FROM A SECOND WEEK BUYING THE CAR REAR BRAKE PADS AND BRAKE DISCS WHERE WORN OUT , I DID NOT MIND I PAID MORETHAN R5000 AND LABOUR . AFTER A MONTH THE CAR HAD A BAD SOUND COMING FROM THE ENGINE THEN IT TAKES ME STRAIGHT TO AN ENGINE PROBLEMS. AS I AM SPEAKING MY CAR IS NOT DRIVING CAUSE I AM STUCK WITH A CAR THAT HAS BLOWN OUT THE WHOLE ENGINE IN MIND THAT THERES DECRA INSPECRION INVOLVE CHECKING THE CARS BEFORE THEY BEING SOLD TO CUSTOMERS.I TRIED CALLING CUSTOMER CARE THEY GAVE 36688AS A REFERENCE NUMBER FOR NY CONCERNED . THE AGENT HELPING ME WAS ASHLEY A LADY . SHE NEVER TRIED TO RESOLVE MY PROBLEM THE ONLY THING SHE EVER TOLD ME IS TO GO TO ANY MECHANIC FOR QUOTATIONS . I AM NOW BACK TO THEM FOR THAT . BUT ALWAYS WHEN I CALL SHES EITHER BUSY WITH A CALL OR NOT IN FOR THE DAY . THEN THEY WILL TELL NE SHE WILL CALL ME BACK . SHE NEVER GET BACK TO ME EVER SINCE . EVEN TODAY THEY PROMISED THE SAME THING I NEVER GET ANY RESPONSE FROM HER. BEWARE FOR THIS COMPANY IF I WERE YOU I’D RATHER GO FOR OTHER PLACE TO BUY MY SELF A CAR . BUYING A CAR MORTHAN R120000 ON TO FIND OUT IT WILL COST CLOSE TO WHAT YOU HAVE BOUGHT I BLAME MY SELF I SHOULD HAVE KNOWN .IF I WERE YOU I WOULD NEVER TRY . DONT MAKE A MISTAKE LIKE I DID. 🤧

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply15 Apr 2023, 08:27
Official
Dear Sydwell,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards