WN
Wayne N

1 reviews | Active since Nov 2022

13 Nov 2022, 18:26

Bad service

I bought a bakkie from we buy cars which was listed as a class A vehicle. I drove the bakkie for a day and it started jerking. Took it to my mechanic and it was diagnosed that the engine needs to be redone as the head gasket is blown. I too it back to them as the car was advertised with no faults. I took it back to them on the 9/11/22 and was told that a customer service consultant will call me within 24hrs. It is now more then 92 hrs and they haven’t made any contact.

I have never experienced such bad service from a big company as theirs. Not doing any business with them again.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply14 Nov 2022, 11:04
Official
Dear Wayne
 
Thank you for bringing this to our attention and for taking our call earlier. 
 
Our sincerest apologies for the negative experience you have had.
 
We are busy investigating the matter and will provide you with feedback as soon as possible.
 
Kind regards