FH
Frikkie H

1 reviews | Active since Mar 2025

13 Mar 2025, 13:42

Bad service

I bought a 2022 GWM P-Series bakkie from We Buy Cars Polokwane almost a month ago. Since I drove away from them I let Jean-Marie Botha know that the bakkies clutch was shattering, the wheel balancing was not right and the tyre pressure light was on. She said i must report it to customer care so that it can be sorted. The milage was only 68 000km when I bought it. Since then I had to get the wheel balancing right before it caused any other problems. Now at 72 760km the clutch is no longer working. I now own a vehicle that is useless to me because it is just sitting in my driveway. We Buy Cars refuse to help me to fix the clutch seeing that it is not their fault. They even went so far as to get their buddies to declare on the Dekra papers that there is no fault. They refuse to give me a number of a manager so I can try and sort it out. So I am VERY DISAPPOINTED in their after sale service.

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply13 Mar 2025, 13:51
Official
Dear Frikkie,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
FH
Frikkie H's update13 Mar 2025, 13:56
Reviewer Update
I can give you my reference number with customer care if it will help you. I bought the bakkie for work so now I can't work so I am loosing money. Money I need to pay for the useless bakkie in my driveway