Bad service...

Hi.. My name Tsepiso khati. I would like to give my review on to the service I received today on the 10August2019 at Webuycars in Montague gardens. I was selling my car for a very long time and I could not get any buyer then I started posting on Facebook to get some help where else can I sell it, thank GOD one guy referred me to them. So before I went I did an online application whereby they assess you and you given an estimated price of your car and how much it will cost, however I was happy with the price and I agreed to meet up with them. On Tuesday the 6August2019 I went to them at Montague to sell the car personally and I spoke to the guy called Burger van nie kerk who was very friendly and helpful in terms of buying the car, I then explained why I was selling the car because I was doing business - events whereby I needed a big car such as a bakkie etc.. He then advised what I should go for and he helped me with all the ideas and we decided to come up with a conclusion that I will take the OpelCombo that will be at their warehouse on Thursday afternoon, we then finilased the deal but I was given a security deposit for my car and I can still drive it then on Thursday when I come then will pay the balance and I leave the car as it would have been Sold. We exchanged number with him as agreed in terms of I will be sent pictures of the new car once it arrives or should the be any delays then they can always communicate with me better. The new car arrived on Friday and unfortunately I could not make it but I communicated with Mr Burger and we rescheduled for Saturday morning the 10August2019. When I arrived at the venue Mr Burger was not in for the day but I was told that someone will help us in terms of our application. Through out of all these days I was with my mom. So we went to the person that we where told that he will help us his name is MC we looked for him and find him and we were told to go into his office we will get him there, when we arrived at the office the was his colleague and advised we should sit down and wait for him as he just went out and won't be long.. We waiting but it was less than a minute he arrived with an arrogant face and tone, didn even greet us but asked how can he help us, we explained to him we never acknowledged whatever we where saying he then went to this other colleagues desk and talk with him as if we were not there, thenafter he asked for my number as he wanted to check my application online I gave it to him and he rep**** again arrogant, disrespectful, not interested to us - and said there's nothing like that I rep**** and said my number is........ And after he ddn even say sorry I got it wrong at first he just went on with the application. We tried to calm ourselves as we could see now where this is going, we tried to be nice and kept calm in that situation until he asked us then are u here u want us to pay u your balance or what?? I was so ****ed I told him, you are not friendly and since we came in u ddn even show any smile or anything to show a good attention to the client, we tried to ask him about the new car as we wanted to buyit same day he was just not interested in us. We then told him we just going to browse around in the warehouse we will be back we want to check if the car is available, we then went with my mom when we came back we told him we didn not find it. He never responded he continued with the payment after he was done he said u will get an notification of payment then we spoke to his colleague again nothing thank you for your time or some sort.. Again we ignored that, I then explained to him that since we sold our car here, Mr burger mentioned that we will be taken home so can anyone assist us in that, he said no all our drivers went home now and I asked so now what does that mean because that was not the agreement he started shouting I said I don't know, it was then up and down we shouting and his shouting at us and he made a sign language whereby he said go to hell I don't care (***of) sign. Until one of his colleagues Armard came and helped us gave him instructions to take us home.

Today I want to write this complaint under webuycars that MC he his not ready to see what will happen to him I will take this to court and legal actions against as he was treated us unfairly plus trauamized my mom we such attitude if that's how we speaks to his parents the let it be but not my mother. Webuycars as I client I deserve a better service and to be treated well and in that case if I wanted I would have taken my car and sell it somewhere else but I choose u guys.. I am truly disappointed and drained from what I got from your employer. I am also taking this to the obsumans to legal actions against him. Nevertheless I can't even give a good review after this incidents. I'm truly not happy at all.