HK
Heloise K
1 reviews | Active since May 2022
19 Aug 2025, 10:39
BAD SERVICE
So disappointed, bought a Ford Kuge at Midstream - according to dekra report things had to be repaired - fixed it all - tie rods, tyres, wheel alignment etc - had car for 3 months and the gearbox broke - irreparable so they just gave a refund for the car - so all the other things I had to do according to Dekra report was almost 15000 - dont want to give me that money back - really bad service, I even had to wait 2 weeks for my refund after many emails and phone calls - very very disappointed
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Webuycars.co.za's replyOfficial
19 Aug 2025, 10:48Hello Heloise,
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Webuycars.co.za's reply19 Aug 2025, 10:48
Official
Hello Heloise,
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.