MD
Melandri D

1 reviews | Active since Aug 2014

06 Oct 2017, 12:15

Bad service

Bought a vehicle in may at we buy cars t/a we sell cars... Service is great while you in the buying Process after deal was done i phoned continuously to query charges and purchases that was made in addition to the vehicle which I got no response called the sales lady Shannon and the finance lady Michelle neither assisted... my hubby called the Manager which was worse never got a call back never received my agreement which was promised to be emailed to me... Finally managed to get it from the bank that financed me... it looks like these guys only help u till the documents are signed and don't care about you after

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply06 Oct 2017, 12:26
Official

Hi Melandri,

Thank you so much for letting us know.

Allow me to apologize for your experience, I will follow up and get back to you as soon as possible.

Anet de Kock

Social Media Coordinator

Webuycars.co.za
Webuycars.co.za's reply09 Oct 2017, 09:38
Official

Hi Melandri,

Kindly find that our Head of Sales has been trying to get in touch with you. Please advise when would be a suitable time for you in order for him to give you a call?

I look forward to hearing from you.

Warm Regards,

Anet de Kock

Social Media Coordinator