BAD SERVICE

I bought a car in Nov 2023 from we buy cars dome in 20 day 13 Dec 2023 the cars timing chain jump so he cut out I phone the sales man Zander he will come back to me ....I spoke with customer care manager Damion Cornelison they said I must get some to see what is wrong and give them a report ...AFTER a week and AFTER many phone calls a guy from Pta said he come to pick up my Mercedes I said but have no proof that you can come and take my car then Damion send an email ...1week 1 day after brake down so they take my car on the 19 th Dec 2023 back to the dome we buy cars no phone calls from them to said we receive your car this is the next step NOBODY come back to me I phone nearly everyday 2-4. Times not Zander not Damion came back to me they dont answer my calls or whatsapp s on their own phone no.I must cansell my holiday didnt get my dep back sit whole Dec at home ...On the 13 January 2024 a WHOLE MONTH LATER NO ANSWER NO CAR We drive from Rustenburg to Randburg +-150 km to get answers in connection about my car still nobody know they didn't check what is wrong nothing the manager Jason promise me saturday that he will come back to me on monday the 15th January at 11 o clock at half past 12...I phone again still they wait for a quote still no answer nothing ...Jason the manager said that Zander will phone me back today ......WHAT KIND OF BAD AFTER SALE SERVICE WHAT KIND OF CUSTOMER CARE CUSTOMER SERVICE IS THERE ......NOTHING ITS BAD BAD BAD ,.....never I will tell someone to buy a car from we buy cars ....29 phone calls that you hold on sometimes for 10--30 min before someone answer who will give. Zander or Danion a message a towing that cost me money again the Saturday petrol tollgates time everything. For. Nothing a answer I promise to phone back monday at 11 o clock what they also dont do ...... please people I have all my proof....be careful