Bad news. Sale turned unprofessional.

They sold our car without deregistering/ changing ownership. BAD NEWS!! We now have the problem of getting etolls charged to us ( R343 already)as they sold the vehicle with our number plate. What a disgrace, I had told the buyer Jaco we need a copy of change of ownership at sale, he said no problem the office will process it and email. Four weeks later and our etoll account is depleted as this was not done. Over this four week period numerous calls were made to WBC who assured us that it was in process and not to worry. Today when I called Rose she said they would email confirmation that it was being sorted, nothing yet received. Called back WBC and asked for a manager and was told only the buyer could sort it out and they could not put us through to a manager we must contact Jaco. So disappointing. Surely its ******* to sell a car with plates from previous owner. Now must hope no traffic fines arrive. Very unprofessional and so stressful. What a pity because them buying was so smooth and easy. Hope one of the directors can sort this out.