CS
Candice S

1 reviews | Active since Oct 2016

31 Mar 2017, 08:56

Bad experience, warning to others

<p>I recently sold my car using webuycars this week. The process of arranging the deal was pleasant without hitches. However, when it came to dealing with payments and money, I saw the ugly side of this company. I am unsure whether this is a direct reflection of the company values, or only the poor attitude of the specific salesperson I dealt with.</p> <p>Lumart Kriek was the person who facillitated my deal. He was rude, impatient and completely dismissive of my concerns relating to a short payment of funds. He treated me like a ***** on the phone and refused to patiently and professionally explain their terms to me. </p> <p>I do recommend using this company, however, I warn against using the specific dealer, Lumart Kriek. He is bad news ! Beware.</p>

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply31 Mar 2017, 12:19
Official

Hi Candice,

Kindly find that the matter has been brought to the attention of our Buying Department manager who advised that he already spoke to you with regards to your complaint.

Warm Regards,

The WBC Team

Webuycars.co.za
Webuycars.co.za's reply25 Apr 2017, 16:09
Official

Hi Candice,

We have confirmed that our Buying Manager contacted you with regards to your complaint. He advised that he had a long discussion with your husband that went very well and that everything has been cleared up.

If you have any further feedback, please don’t hesitate to let us know.

Warm Regards,

The WBC Team.