Bad customer service from Webuycars.co.za

In my absence, Mr Mauritz Nel (assessor) took my BMW 325is car for a test drive; the car was drivable at the time of handover; however, during the test drive, the car clutch burned due to the assessor's careless driving. I called Mr Adrian Pillay (operations manager at Webuycars.co.za) to handle the issue amicably. He told me that the firm will not accept responsibility accountability.