vM
vusi M
1 reviews | Active since Nov 2021
02 Oct 2025, 14:11
BAD CUSTOMER SERVICE
Horrible experience , I wrote a review about the car I had bought with WE BUY CARS a month ago and they have responded to say they will investigate and get back at us but still today no one has bothered to call and check with us, currently the car we bought end of July is seating at a mechanic with suspected bearing knock and overheating hence we were never told that the car has water leaks .... *** -- *** if anyone wants me to share thee horrible experience with them.
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Replies (2)
Webuycars.co.za's replyOfficial
02 Oct 2025, 14:25Hello vusi,
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Webuycars.co.za's reply02 Oct 2025, 14:25
Official
Hello vusi,
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
vM
vusi M's updateReviewer Update
02 Oct 2025, 14:28This is the very same message I got from you guys 4 weeks ago when I first reported the issue here on this platform because your customer care platform isn't helping at all , you guys have my wife's id number and you know which car she bought end of July and your treatment is just as bad from day 1 we went to fetch the car.
vM
vusi M's update02 Oct 2025, 14:28
Reviewer Update
This is the very same message I got from you guys 4 weeks ago when I first reported the issue here on this platform because your customer care platform isn't helping at all , you guys have my wife's id number and you know which car she bought end of July and your treatment is just as bad from day 1 we went to fetch the car.