TM
Tshepiso M

1 reviews | Active since Jul 2018

05 May 2021, 07:45

Bad compliant response

I bought a car on Saturday on Sunday the vehicle reveals faults that were never disclosed i parked the car because is not safe to use it, I have a log a call on Monday was directed to the website to log a complaint i did that since then nothing happened, my children did not go to school on Monday and Tuesday because they didn't have transport today i paid Uber 400 to transport them this totally unacceptable i don't have 400 to give everyday since my savings I've used to buy this vehicle and i wanted a reliable vehicle hence i went to all their branches looking for such vehicle. I feel they lack sense of urgency the one they have when you buy from them. Im now becoming a nuisance to people asking for ride while i bought a car that lasted 1 day.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply05 May 2021, 08:05
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards