SVDM
SUSAN VAN DER MERWE

1 reviews | Active since Feb 2024

22 Oct 2024, 10:43

Bad bad service😡😡😡😡😡😡

I bought a car at Brackenfell We buy Cars on the 23rd September 2024. The car license expired end of September and they told me that they are going to get me updated licence disk, well I am waiting now a month without any luck. Then the Branch Manager Ashley told my husband to bring the car to them so that they car sort it out😡 well how do you drive a car without a valid license disk- not legal at all. The 21 day leaning period expired. What is something happened on my way there? Do you think the insurance will pay out? Then the lady working there Shanelle have no idea what she is doing as the paperwork is also not valid. The km reading on the car is 57000 but the paperwork says 142000. Is this legal what they are doing here?

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply22 Oct 2024, 12:21
Official
Dear SUSAN,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
SVDM
SUSAN VAN DER MERWE's update22 Oct 2024, 12:28
Reviewer Update
Thank you so Ashraf who arranged a temporary licence now and deliver it to me. Now hopefully the paperwork will be rectified and mail to me.