MU
Mr U

1 reviews | Active since Sept 2023

07 Nov 2023, 10:00

Avoid at all costs!! 2 months waiting for papers, disc has expired, car not roadworthy still ongoing problem

It has been more than 2 months and still waiting on my NATIS papers and new raodworthy certificate The car disc has expired and car can no longer drive on road, so we are stuck We have phoned etc. Numerous times and the after sale service is just "0" on a contract. We have had promises made, 100s of minutes of calls that keeps hanging, and up until today, the problem is still ongoing. We have no papers, the car is not roadworthy so stays parked I suggest buying from local dealers around your town or elsewhere,....100% give we buy cars a skip, its becoming a big business with no one held liable This was my second and last vehucle baught from them, you wont be seeing my cash again

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Replies (4)
MU
Mr U's update07 Nov 2023, 10:14
Reviewer Update
They Also apologise sincerely for their mistakes and thank you for bringing it to their attention and say they will resolve and be in touch regarding this matter, only to leave you hanging with no response
The JHB number is basicaly the only number phonable and they just flat out deny giving you the branch numbers, with the same excuse everyrime saying all managers are always in meetings
SERIOUSLY PEOPLE, STAY AWAY!! IT IS YOUR HARD EARNED MONEY, THINK ABOUT THAT
Webuycars.co.za
Webuycars.co.za's reply07 Nov 2023, 11:04
Official
Dear Mr S

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply07 Nov 2023, 11:04
Official
Dear Mr s

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply11 Nov 2023, 18:07
Official
Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards