Avoid!

It's imperative to steer clear of this particular branch. Our experience was nothing short of terrible, and it all began when we expressed interest in a car. Temal was our appointed salesman, and my father flew to JHB to conduct a test drive on my behalf. Following our test drive, we offered to purchase the vehicle, and Temal assured us that the car was reserved for us. While it was supposedly reserved, we proceeded to sell our current vehicle to pay for the new one and filled in the buyer's registration that same day. The next morning, we discovered that the vehicle had already been sold, and we had been **** to regarding its reservation. As a result, we were left without a car, and my father had flown down for nothing. When I contacted Paul, the manager, he showed no empathy or offered any compensation, leaving us to rent a car until we found another one. We eventually found another car at the same branch, but it took five days for the invoice to be sent. We also had to pay for transport to the George branch. Simon was our salesman for this car, and while he was initially helpful, his responses became slow once the sale was complete. When we did the test drive, everything went smoothly. However, when it was time to take the car, we discovered that no paperwork had been done on the vehicle, which took over an hour to rectify. We noticed a discrepancy in the Dekra sticker, with it listed as Gold instead of Platinum, and the back doors would not stay open, while the front window did not close correctly. Despite our numerous complaints, we have yet to receive feedback. Our experience with WeBuyCars resulted in a multitude of additional expenses, and it's worth noting that the branch receives extra commission for positive reviews. Should you decide to purchase a car from them, ensure you follow up on its service history and have it examined by an expert.