At webuycars Brackenfell, the salesman, Luchien

At webuycars Brackenfell, the salesman, Luchien. Is completely unprofessional. He has absolutely no idea what he is doing & a complete lack of customer care. He does not respond to WhatsApps / phone calls nor emails, he doesn't even have the courtesy to respond back or nothing ! Bar the incompetency of the salesman, my frustration also lies with the salesman managers. They all always point fingers & absolutely no one takes the stand to assist a customer that is crying for help ! All of them tell you just to phone their customer care department when theres definitely something for them to do. Absolutely so sad for the whole webuycars cause that means that they don't have any staff that actually wish the company well & that will be the companies downfall ! Once again , I just want to deeply express my frustration towards how my colleague was treated in their car buying experience from their salesman, Luchien, the complete lack of care from the managers at Brackenfell branch.