As is no human touch

My son who was elected the wilder klawer player of the year rugby 2022. RECEIVED a well earned gift voucher from we buy cars of 50k. Well when we chose a 50k car little did we know that we had to pay an admin fee of 9k. The vehicle was given a gold sticker for category b Your dekra report could also not show any faults. However 2 months later we siting with a blown headgasket. Due to a engine malfunction. I was told that we buy cars can not help as the car was purchased under the voetstoots rule or condition. But how could your technicians give this car a gold sticker stating no mechanical repairs needed. And what's disappointing is the fact that we were turned away with no remorse from your brackenfell branch. We buy cars you buy as is ..