AS EASY AS ONE, TWO, THREE - WHAT A CROCK OF SH...

advertise, as easy s one, two, three. That is a total lie and after three days of jumping through every hoop that you put in front of us to jump through, we are told that we need to get hold of the previous owner, who has sent letters stating that the car was sold to me and paid off, to get a letter saying that they give me permission to sell my own car? Calling in to your offices this morning and speaking to Gerrie Coetzee to sort this out, I was told that I can take it or leave it and that I do not own the only white Golf in the country, he is sick of dealing with *********, this is totally unacceptable. On asking to speak to his manager and could they please put me through, I am told that he is not a switchboard operator and if I wanted I could call back and ask to speak to the CEO, but the chances that he would talk to me are nil as he does not deal with customers. You need to understand that by the total mess around, I have lost the opportunity of buying the vehicle that I wanted to purchase and that is totally unacceptable. You need to spend a lot more money and time on training your staff on the concept of customer satisfaction and service. Please do take note that this incident will be posted all over social media and Hello Peter. This interaction has left an extremely bad taste in my mouth and being called a ********, even though I have provided all the necessary and done what was requested needs to be dealt with and the rest of the country need to understand just what type of company you are and what kind of people work there. I would suggest that people out there need to know about the way you deal with the public and hopefully you will wake up!