mO
mohammed O

1 reviews | Active since May 2018

02 Oct 2020, 08:58

All I Want Is The Tracking Device

I sold a vehicle to WEBUYCARS and had advised the representative(Ritesh) that the vehicle had a tracking device and that I would have to have it removed by the tracking company....a few weeks later I tried to contact the representative but after many failed attempts at calls and voicemails I could not get in touch with him which led me to call the Durban branch and was told that the vehicle had been sold. I asked the consultant if she would liaise with the customer on my behalf and enquire a suitable time and place where the customer felt safe and comfortable and I would get the tracking company to remove the device. The customer who purchased the vehicle is not willing to compromise and allow us to remove that device which I am still paying for on a monthly basis....

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply05 Oct 2020, 07:13
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards